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Al Marwa Rayhaan By Rotana - Makkah Hotel Mecca, Mecca

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From162US$ /night
Check-in
30Mar2025Select date
Check-out
31Mar2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Abraj Al Bait, Ajyad Street, Mecca, Saudi Arabia, 21955

Al Marwa Rayhaan By Rotana is a five-star hotel located in the historic heart of Makkah, part of the Abraj Al Bait complex. It offers stunning views of Al Haram Al Shareef, providing a significant cultural and spiritual experience for guests. The hotel's unique design reflects the rich traditions of Arabian hospitality while ensuring modern comforts. This hotel serves as an ideal base for pilgrims visiting the holy city.

Location

Ideally located, the hotel provides direct access to Al Haram, just a short distance away. Al Marwa Rayhaan is situated in a complex featuring the world's largest clock tower and a shopping mall. Guests have convenient access to public transportation options for further exploration. The hotel is a mere 6 miles from Al Haramin "Mina 1" and 62 miles from King Abdulaziz Airport.

Rooms

Each room is designed to offer comfort and luxury, featuring thoughtfully incorporated amenities. Guests have the option of spacious suites, including a 1055 ft² suite with two bedrooms and a living area, accommodating families effortlessly. Many rooms provide partial views of the Kaaba and Al Haram, enhancing the spiritual atmosphere. Thoughtful features like air conditioning, minibars, and seating areas ensure a relaxed stay.

Eat & Drink

Al Marwa Rayhaan By Rotana boasts four distinctive dining venues catering to a variety of culinary preferences. The all-day dining options include extensive buffets and live cooking stations that serve fresh, flavorful dishes. For a refined dining experience, Al Shorfa restaurant offers à-la-carte cuisine with views of the Holy Kaaba. Hala Café presents a casual atmosphere, perfect for enjoying light snacks and beverages.

Leisure & Business

The hotel provides a range of leisure facilities ensuring guests have ample opportunity to unwind. Special training is offered to team members to accommodate guests with special needs. Business travelers can utilize modern meeting spaces and services designed to facilitate efficient meetings. The hotel's leisure areas also include quiet spots for relaxation in a tranquil environment.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
One-Bedroom King Suite
Max:
4 persons
70 m² 
Bed options:
1 King Size Bed
Landscape view
Shower
Air conditioning
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Family Two-Bedroom King Suite
Max:
4 persons
70 m² 
Bed options:
2 Single beds or 1 Queen Size Bed
Landscape view
Shower
Air conditioning
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Spacious Twin Room
Max:
4 persons
37 m² 
Bed options:
2 Single beds
City view
Shower
Air conditioning
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Getting around

A list of all available modes of transport

City Center
Mecca1000 ft
Airports
King Abdulaziz (JED) 61.2 mi
Ta'if (TIF) 70.7 mi
Train
Al Haramin Train "Mina 1 Station‎" 4.9 mi
Metro stations
Station Jamarat (Mina 3) 2.9 mi
Mina 2 4.4 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Baggage storage
  • Locker room
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Coffee shop
  • Fireplace
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness center

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Stores/Commercial services

Dining

  • In-room breakfast
  • Restaurant

Business

  • Business center
  • Fax/Photocopying

Children

  • Cribs
  • Children's play area
  • Kids club

Spa & Leisure

  • Sun terrace

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Bathtub
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

Abraj Al Bait, Ajyad Street, Mecca, Saudi Arabia, 21955
Map view
Abraj Al Bait, Ajyad Street, Mecca, Saudi Arabia, 21955
Nearby
First Ring Rd
Abraj Al Bait Mall
600 ft
Clock Tower Museum
600 ft
MeccaSaudi Arabia
The Abraj Al-Bait Towers
1200 ft
Restaurants
Al-Qasr Restaurant
2.0 mi
Ibrahim Al Khalil Road
Smash Burger
2.3 mi
Abraj Al-bait
Cafe' Cino
1.9 mi
Makkah Millennium Hotel Ibrahim Al Khalil street.
Zamzam Lobby Lounge
1.8 mi
Makkah
KFC
2.0 mi
Ibrahim Al Khalil Road Jabal Omar
Five Guys
1.9 mi
Conrad Hotel Ibrahim Al Khalil Road
paradise restaurant
2.5 mi
Ajyad
Starbucks
2.3 mi
Ibrahim Alkhaleel Street Hyatt Regency Hotel

Reviews and Ratings

Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Clean rooms
Great location
Noisy rooms
Unpleasant service
7.2/10
Very good
Rooms
6.4
Location
8.6
Service
7.3
Dining
7.1
Guest reviews
7.2/10
based on 12 reviews
8.3
8.3/10 based on 8790 reviews
Lucy
United Kingdom, February  2024
8.0/10

The hotel is conveniently close to AlHaram, recommended for Umrah pilgrims, but the rooms lacked soundproofing despite offering a view of Haram. The service was pleasant and helpful, although not top-notch for a 5-star standard. The dining options were varied and the location, while small, was ideal for accessing important places.

Rooms
7.0
The rooms were not soundproof, and the Haram view was a plus.
Service
8.0
The service was accommodating and supportive but fell slightly short of a 5-star benchmark.
Location
8.0
The hotel's location near Haram was convenient for Umrah visitors, though small.
Dining
9.0
The dining experience offered multiple food choices.
Facilities
8.0
The hotel facilities met expectations and were accommodating.
Penelope
United Kingdom, February  2024
6.6/10

The hotel's rooms were comfortable but had a terrible smell, and some spaces felt cramped. The beds were cozy, and the temperature control was good with a nice view. However, the actual room didn't match the online advertisement.

Rooms
6.0
The room had a terrible smell and felt cramped in some areas, not as spacious as expected.
Service
7.0
The service was very supportive, especially thanks to Mr Mohammad Ibrahim and Room Boy Sarwar. They were cooperative and helpful in cleaning our rooms perfectly. However, the facilities seemed old and in need of replacement.
Location
9.0
The location was excellent, particularly for living during Hajj and Umrah, with good staff attitude and friendliness. It was very convenient for easy access to Al Haram.
Dining
5.0
The dining experience was not meeting the standards of a 5-star hotel. However, the smoked meat was awesome.
Facilities
6.0
The facilities were outdated and could use renewal.
Eddie
United States of America, February  2024
7.2/10

The hotel is conveniently located very near to the Al Haram and offers excellent facilities such as lifts, rooms, and lobby. While the rooms were clean and well-maintained, they felt congested and fell short of 5-star standards. Despite a few service mishaps, the courteous staff, especially Mr Muneer, did an excellent job. The dining experience was decent, although some organization issues were noted. The hotel's proximity to the Holy Mosque and the Food Court in Abraj AlBayt is a major plus.

Rooms
7.0
The rooms were clean and well maintained but felt congested. It took multiple calls and a long time to open the safe boxes, which was inconvenient.
Service
7.0
The staff, especially Mr Muneer, was courteous and did an excellent job. However, there were instances of rudeness and lack of awareness in handling guest issues.
Location
8.0
The hotel's location is very near to the Al Haram, making it convenient for visiting the Holy Mosque. Despite being close to key attractions, there were issues with the manager's punctuality.
Dining
7.0
The dining experience was decent, although slightly unorganized. Some improvement could be made to offer a wider range of delights.
Facilities
The facilities were very good with easy access to lifts and other amenities. Some inconsistencies were noticed.
Percy
United Kingdom, December  2023
8.4/10

The hotel was conveniently close to Haram and very clean overall, making it a pleasant stay. However, the service, especially from the restaurant manager, could be improved for a better experience.

Rooms
8.0
Although our rooms were not available beside each other or on the same floor until 4 pm, once we reached our room at the 26th floor, we found it comfortable and clean.
Service
7.0
The staff members were very helpful, and I would consider staying again despite room for improvement in interactions with guests.
Location
9.0
The hotel's location being very close to Haram was incredibly convenient, with essential services like check-in nearby, enhancing the overall experience.
Dining
9.0
The dining experience was very good, with a variety of delicious food options available until 10:30, making each meal enjoyable.
Facilities
9.0
The hotel had excellent facilities ensuring a pleasant stay for guests, offering a range of services to meet different needs.
Jonathan
United States of America, December  2023
7.0/10

Staying at the hotel was a mixed experience. On the positive side, the location is amazing with a direct view of the Kaaba, and the rooms were always clean.

Rooms
7.0
The rooms were clean and had a direct view of the Kaaba, but the connected doors made it noisy at times.
Service
6.0
The housekeeping staff ensured regular cleaning and fresh towel replacements, but some interactions were unpleasant due to a rude staff member.
Location
8.0
The hotel's location near the holy mosque and convenience to shopping areas was excellent, although the immediate surroundings could be more comfortable.
Dining
7.0
The dining experience was good in general, but there could be more variety, especially in fresh waffles and egg station options.
Facilities
7.0
The hotel facilities provided basic services matching the price paid.
Clean rooms
Noisy rooms
Frances
United Kingdom, November  2023
7.6/10

The hotel is conveniently located near the holy mosque, offering easy access to various attractions. The rooms are spacious and well-designed, perfect for a comfortable stay. While the service was commendable with helpful staff, there were some unprofessional aspects worth noting. The dining options have a good variety, although they may lack some consistency. Overall, a satisfying experience with great value for money.

Rooms
7.0
My room, though a bit dusty, provided a comfortable setting after a long journey from Madina. The layout with two beds was convenient, and the high elevation on the 7th floor offered a nice view.
Service
8.0
The staff, particularly those serving breakfast and the Emirati individual, were very cooperative and accommodating. However, some instances of unprofessionalism were observed, especially during parking check-in.
Location
9.0
The hotel's strategic location near the holy mosque and various amenities made it an ideal spot for performing Umrah. Easy access to different services and restaurants within the complex enhanced the overall stay experience.
Dining
7.0
The convenient opening time of 6 am was appreciated.
Facilities
7.0
Walter
United States of America, October  2023
7.0/10

My stay at Marwa Rayhaan was a mix of positives and negatives. The hotel offers a great view of Haram from rooms with king beds, but there were issues with noise from the next room and a broken room door lock.

Rooms
7.0
The room with a king bed and Haram view was impressive, but the noise from the next room and the broken door lock were minor inconveniences.
Service
6.0
The hotel staff, especially Mr Mohd Ibrahim and Fawzy, were not as supportive as expected. However, Marwa Rayhaan provides essential services to keep guests happy.
Location
8.0
The hotel's location inside Haram makes it easy for guests to attend salah prayers. Additionally, it is situated near a mall, providing convenience for shopping.
Dining
6.0
The dining experience at Marwa Rayhaan was average. The fruit and sweet chart were enjoyable, but overall, the food quality was merely satisfactory.
Facilities
8.0
The hotel offers practical facilities for guests, ensuring a comfortable stay.
Wayne
United Kingdom, September  2023
8.6/10

The hotel rooms were spacious but lacked storage space, and cleanliness was not up to expectations in certain areas. The sound transmission through wooden doors was an issue, and the check-in time was not met without readiness. However, the location was perfect with easy access to Al Haram, making it highly recommended.

Rooms
7.0
The rooms were spacious but lacked storage space and cleanliness in some areas.
Service
9.0
The staff, especially Riffat from housekeeping, was accommodating and friendly, going the extra mile to ensure a pleasant stay.
Location
10.0
The location was superb, right in front of Haram with quick access, making it a great choice for visitors.
Dining
9.0
The dining experience was top-notch, especially when enjoying the view from the balcony.
Facilities
8.0
The hotel offers a range of amenities and services, enhancing the overall guest experience.
Josh
United States of America, September  2023
7.0/10

The hotel's location is outstanding, with amazing views of Haram and the surrounding area. It is very close to Haram and the souq, making it convenient for guests. However, the finance department's late responses during check-out were disappointing, impacting guests' financial planning for the visit.

Rooms
5.0
The room was smaller compared to other hotels in Abraj Towers before moving in. Unfortunately, it was very poor in both hygiene and its old & worn-out furniture and decor.
Service
9.0
The staff were helpful and addressed all of our concerns efficiently. The manager, Mr Nadal, was especially accommodating and attentive. I appreciated the assistance in booking airport drop-off and the overall service quality.
Location
8.0
The location was outstanding, facing challenges during my check-out but cooperative and helpful overall. Additionally, it is near to Al Haram and very close to Haram & souq.
Dining
8.0
The dining experience was really excellent with a variety of food from continental, Indian, and Middle Eastern cuisines. The executive chef even visited our table during breakfast to ensure our satisfaction. The only aspect I wished for was a bit more variety in the buffet menu.
Facilities
7.0
The hotel's facilities were adequate and functional, catering to basic needs effectively.
Bob
United Kingdom, August  2023
6.6/10

The hotel's rooms may look old and need refurbishment, not on par with 5-star standards. Despite that, the location is excellent and spacious, nicely decorated, and clean. The restaurant staff were very friendly.

Rooms
7.0
The room was spacious, nicely decorated, and clean, though it needs refurbishment.
Service
8.0
The service was courteous, especially Mr Muneer, the cleaning person, who made the Holy Journey easy and smooth.
Location
9.0
The location is excellent, very near to Al Haram, making it super convenient especially for prayers.
Dining
5.0
The dining experience was decent but lacked variety, with below-average aspects.
Facilities
5.0
The facilities won't score more than 3 stars; some aspects need improvement.
Andrew
United States of America, June  2023
7.4/10

I had a mixed experience at this hotel. The rooms were clean and spacious, but unfortunately, I faced some noise issues from the next room. The location was excellent with easy access to a shopping mall and food court, but the variety at breakfast was lacking.

Rooms
7.0
The room I stayed in was clean and had good space, although I was unhappy with the noise coming from the next room.
Service
6.0
Overall, the staff were friendly, but there were delays in getting certain services sorted out. There is room for improvement in service quality.
Location
9.0
The hotel is conveniently located inside a shopping mall with easy access to a food court. It's also very close to Masjidil Haram, supermarkets, and restaurants, which was very comfortable.
Dining
8.0
I found the dining experience above average with fresh options, especially for breakfast. However, the variety was limited compared to other hotels I've been to.
Facilities
7.0
Patrick
United States of America, May  2023
6.0/10

I had a bit of a mixed experience at the hotel. On the upside, the location was very convenient for prayer and close to the holy mosque. The room cleanliness was disappointing, but the hotel's connectivity to other towers and facilities was a plus.

Rooms
5.0
The room I got was not clean, with old and worn-out furniture. They told me it was due to a ventilation issue.
Service
7.0
The reception staff, especially Amer and Abdelwahab, were very welcoming and accommodating. However, there was a mix-up with the room bookings due to a card authorization problem.
Location
8.0
The location was ideal for prayer activities, being very close to the holy mosque and providing easy access to nearby services and shopping areas.
Dining
5.0
The dining experience was average, slightly crowded, and in need of improvement in staff friendliness.
Facilities
6.0
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