The hotel offers amenities for your comfortable stay and unforgettable experiences
Effortless Check-In
“The check-in process was incredibly smooth and quick, making my arrival welcoming and hassle-free.” view full review
Delicious Breakfast
“The breakfast spread was extensive, featuring fresh items and attentive service that made each morning special.” view full review
Amazing Views
“My room offered a stunning view of the Kaaba; it was a good surprise to have a full view rather than just a partial one.” view full review
General
Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Fireplace
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Paid airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Shops/Commercial services
Dining
In-room breakfast
Restaurant
Business
Business centre
Fax/Photocopying
Children
Cots
Children's play area
Kids club
Spa & Leisure
Sun terrace
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Bathtub
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Abraj Al Bait, Ajyad Street,
Mecca,
Saudi Arabia,
21955,
Makkah
Map view
Abraj Al Bait, Ajyad Street,
Mecca,
Saudi Arabia,
21955,
Makkah
City landmarks
Mosque
Masjid al-Haram
5.2
km
Ajyad Street
UmrahLimo
610 m
Masjid al Haram
Kaaba
5.4
km
Abu Kubais
1.1
km
Al Jummayzah
Saqqaf Palace
2.6
km
Museum
Al-Zaher Palace Museum
3.5
km
Ibrahim Al Khalil Road
Raffles Spa
3.2
km
4256 King Abdul Aziz Rd
Zamzam Well
5.4
km
Makkah
Grand Mosque
5.1
km
MeccaSaudi Arabia
Black Stone
5.4
km
off Al Jawhara St
Bay'ah Mosque
4.3
km
4280 باب العمرة Harat Al Bab and Ash Shamiyyah، Mecca 24231 7499
Safa and Marwa
5.1
km
Al Hil
Masjid Taneem
5.3
km
An Naseem
Miqot makani
4.8
km
Al Masjid Al Haram Rd
Al Salam Gate
5.3
km
Al Safa
5.2
km
أجياد، 7169,،، Mecca 24231 5155
Safa Hill
5.2
km
Bab Al Umrah
5.5
km
Cemetery
Jannat Al Muallaa Cemetery
5.9
km
Nearby
First Ring Rd
Abraj Al Bait Mall
170 m
Clock Tower Museum
170 m
MeccaSaudi Arabia
The Abraj Al-Bait Towers
340 m
Restaurants
Al-Qasr Restaurant
3.2
km
Ibrahim Al Khalil Road
Smash Burger
3.8
km
Abraj Al-bait
Cafe' Cino
3.0
km
Makkah Millennium Hotel Ibrahim Al Khalil street.
Zamzam Lobby Lounge
2.9
km
Makkah
KFC
3.2
km
Ibrahim Al Khalil Road Jabal Omar
Five Guys
3.1
km
Conrad Hotel Ibrahim Al Khalil Road
paradise restaurant
4.0
km
Ajyad
Starbucks
3.7
km
Ibrahim Alkhaleel Street Hyatt Regency Hotel
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Clean rooms
Great location
Noisy rooms
Unpleasant service
7.2/10
Very good
Rooms
6.4
Location
8.6
Service
7.3
Dining
7.1
Guest reviews
7.2/10
based on 12 reviews
8.3
8.3/10 based on 8722 reviews
Lucy
United Kingdom,
February
2024
8.0/10
The hotel is conveniently close to AlHaram, recommended for Umrah pilgrims, but the rooms lacked soundproofing despite offering a view of Haram. The service was pleasant and helpful, although not top-notch for a 5-star standard. The dining options were varied and the location, while small, was ideal for accessing important places.
Rooms
7.0
The rooms were not soundproof, and the Haram view was a plus.
Service
8.0
The service was accommodating and supportive but fell slightly short of a 5-star benchmark.
Location
8.0
The hotel's location near Haram was convenient for Umrah visitors, though small.
Dining
9.0
The dining experience offered multiple food choices.
Facilities
8.0
The hotel facilities met expectations and were accommodating.
Penelope
United Kingdom,
February
2024
6.6/10
The hotel's rooms were comfortable but had a terrible smell, and some spaces felt cramped. The beds were cozy, and the temperature control was good with a nice view. However, the actual room didn't match the online advertisement.
Rooms
6.0
The room had a terrible smell and felt cramped in some areas, not as spacious as expected.
Service
7.0
The service was very supportive, especially thanks to Mr Mohammad Ibrahim and Room Boy Sarwar. They were cooperative and helpful in cleaning our rooms perfectly. However, the facilities seemed old and in need of replacement.
Location
9.0
The location was excellent, particularly for living during Hajj and Umrah, with good staff attitude and friendliness. It was very convenient for easy access to Al Haram.
Dining
5.0
The dining experience was not meeting the standards of a 5-star hotel. However, the smoked meat was awesome.
Facilities
6.0
The facilities were outdated and could use renewal.
Eddie
United States,
February
2024
7.2/10
The hotel is conveniently located very near to the Al Haram and offers excellent facilities such as lifts, rooms, and lobby. While the rooms were clean and well-maintained, they felt congested and fell short of 5-star standards. Despite a few service mishaps, the courteous staff, especially Mr Muneer, did an excellent job. The dining experience was decent, although some organization issues were noted. The hotel's proximity to the Holy Mosque and the Food Court in Abraj AlBayt is a major plus.
Rooms
7.0
The rooms were clean and well maintained but felt congested. It took multiple calls and a long time to open the safe boxes, which was inconvenient.
Service
7.0
The staff, especially Mr Muneer, was courteous and did an excellent job. However, there were instances of rudeness and lack of awareness in handling guest issues.
Location
8.0
The hotel's location is very near to the Al Haram, making it convenient for visiting the Holy Mosque. Despite being close to key attractions, there were issues with the manager's punctuality.
Dining
7.0
The dining experience was decent, although slightly unorganized. Some improvement could be made to offer a wider range of delights.
Facilities
The facilities were very good with easy access to lifts and other amenities. Some inconsistencies were noticed.
Percy
United Kingdom,
December
2023
8.4/10
The hotel was conveniently close to Haram and very clean overall, making it a pleasant stay. However, the service, especially from the restaurant manager, could be improved for a better experience.
Rooms
8.0
Although our rooms were not available beside each other or on the same floor until 4 pm, once we reached our room at the 26th floor, we found it comfortable and clean.
Service
7.0
The staff members were very helpful, and I would consider staying again despite room for improvement in interactions with guests.
Location
9.0
The hotel's location being very close to Haram was incredibly convenient, with essential services like check-in nearby, enhancing the overall experience.
Dining
9.0
The dining experience was very good, with a variety of delicious food options available until 10:30, making each meal enjoyable.
Facilities
9.0
The hotel had excellent facilities ensuring a pleasant stay for guests, offering a range of services to meet different needs.
Jonathan
United States,
December
2023
7.0/10
Staying at the hotel was a mixed experience. On the positive side, the location is amazing with a direct view of the Kaaba, and the rooms were always clean.
Rooms
7.0
The rooms were clean and had a direct view of the Kaaba, but the connected doors made it noisy at times.
Service
6.0
The housekeeping staff ensured regular cleaning and fresh towel replacements, but some interactions were unpleasant due to a rude staff member.
Location
8.0
The hotel's location near the holy mosque and convenience to shopping areas was excellent, although the immediate surroundings could be more comfortable.
Dining
7.0
The dining experience was good in general, but there could be more variety, especially in fresh waffles and egg station options.
Facilities
7.0
The hotel facilities provided basic services matching the price paid.
Clean rooms
Noisy rooms
Frances
United Kingdom,
November
2023
7.6/10
The hotel is conveniently located near the holy mosque, offering easy access to various attractions. The rooms are spacious and well-designed, perfect for a comfortable stay. While the service was commendable with helpful staff, there were some unprofessional aspects worth noting. The dining options have a good variety, although they may lack some consistency. Overall, a satisfying experience with great value for money.
Rooms
7.0
My room, though a bit dusty, provided a comfortable setting after a long journey from Madina. The layout with two beds was convenient, and the high elevation on the 7th floor offered a nice view.
Service
8.0
The staff, particularly those serving breakfast and the Emirati individual, were very cooperative and accommodating. However, some instances of unprofessionalism were observed, especially during parking check-in.
Location
9.0
The hotel's strategic location near the holy mosque and various amenities made it an ideal spot for performing Umrah. Easy access to different services and restaurants within the complex enhanced the overall stay experience.
Dining
7.0
The convenient opening time of 6 am was appreciated.
Facilities
7.0
Walter
United States,
October
2023
7.0/10
My stay at Marwa Rayhaan was a mix of positives and negatives. The hotel offers a great view of Haram from rooms with king beds, but there were issues with noise from the next room and a broken room door lock.
Rooms
7.0
The room with a king bed and Haram view was impressive, but the noise from the next room and the broken door lock were minor inconveniences.
Service
6.0
The hotel staff, especially Mr Mohd Ibrahim and Fawzy, were not as supportive as expected. However, Marwa Rayhaan provides essential services to keep guests happy.
Location
8.0
The hotel's location inside Haram makes it easy for guests to attend salah prayers. Additionally, it is situated near a mall, providing convenience for shopping.
Dining
6.0
The dining experience at Marwa Rayhaan was average. The fruit and sweet chart were enjoyable, but overall, the food quality was merely satisfactory.
Facilities
8.0
The hotel offers practical facilities for guests, ensuring a comfortable stay.
Wayne
United Kingdom,
September
2023
8.6/10
The hotel rooms were spacious but lacked storage space, and cleanliness was not up to expectations in certain areas. The sound transmission through wooden doors was an issue, and the check-in time was not met without readiness. However, the location was perfect with easy access to Al Haram, making it highly recommended.
Rooms
7.0
The rooms were spacious but lacked storage space and cleanliness in some areas.
Service
9.0
The staff, especially Riffat from housekeeping, was accommodating and friendly, going the extra mile to ensure a pleasant stay.
Location
10.0
The location was superb, right in front of Haram with quick access, making it a great choice for visitors.
Dining
9.0
The dining experience was top-notch, especially when enjoying the view from the balcony.
Facilities
8.0
The hotel offers a range of amenities and services, enhancing the overall guest experience.
Josh
United States,
September
2023
7.0/10
The hotel's location is outstanding, with amazing views of Haram and the surrounding area. It is very close to Haram and the souq, making it convenient for guests. However, the finance department's late responses during check-out were disappointing, impacting guests' financial planning for the visit.
Rooms
5.0
The room was smaller compared to other hotels in Abraj Towers before moving in. Unfortunately, it was very poor in both hygiene and its old & worn-out furniture and decor.
Service
9.0
The staff were helpful and addressed all of our concerns efficiently. The manager, Mr Nadal, was especially accommodating and attentive. I appreciated the assistance in booking airport drop-off and the overall service quality.
Location
8.0
The location was outstanding, facing challenges during my check-out but cooperative and helpful overall. Additionally, it is near to Al Haram and very close to Haram & souq.
Dining
8.0
The dining experience was really excellent with a variety of food from continental, Indian, and Middle Eastern cuisines. The executive chef even visited our table during breakfast to ensure our satisfaction. The only aspect I wished for was a bit more variety in the buffet menu.
Facilities
7.0
The hotel's facilities were adequate and functional, catering to basic needs effectively.
Bob
United Kingdom,
August
2023
6.6/10
The hotel's rooms may look old and need refurbishment, not on par with 5-star standards. Despite that, the location is excellent and spacious, nicely decorated, and clean. The restaurant staff were very friendly.
Rooms
7.0
The room was spacious, nicely decorated, and clean, though it needs refurbishment.
Service
8.0
The service was courteous, especially Mr Muneer, the cleaning person, who made the Holy Journey easy and smooth.
Location
9.0
The location is excellent, very near to Al Haram, making it super convenient especially for prayers.
Dining
5.0
The dining experience was decent but lacked variety, with below-average aspects.
Facilities
5.0
The facilities won't score more than 3 stars; some aspects need improvement.
Andrew
United States,
June
2023
7.4/10
I had a mixed experience at this hotel. The rooms were clean and spacious, but unfortunately, I faced some noise issues from the next room. The location was excellent with easy access to a shopping mall and food court, but the variety at breakfast was lacking.
Rooms
7.0
The room I stayed in was clean and had good space, although I was unhappy with the noise coming from the next room.
Service
6.0
Overall, the staff were friendly, but there were delays in getting certain services sorted out. There is room for improvement in service quality.
Location
9.0
The hotel is conveniently located inside a shopping mall with easy access to a food court. It's also very close to Masjidil Haram, supermarkets, and restaurants, which was very comfortable.
Dining
8.0
I found the dining experience above average with fresh options, especially for breakfast. However, the variety was limited compared to other hotels I've been to.
Facilities
7.0
Patrick
United States,
May
2023
6.0/10
I had a bit of a mixed experience at the hotel. On the upside, the location was very convenient for prayer and close to the holy mosque. The room cleanliness was disappointing, but the hotel's connectivity to other towers and facilities was a plus.
Rooms
5.0
The room I got was not clean, with old and worn-out furniture. They told me it was due to a ventilation issue.
Service
7.0
The reception staff, especially Amer and Abdelwahab, were very welcoming and accommodating. However, there was a mix-up with the room bookings due to a card authorization problem.
Location
8.0
The location was ideal for prayer activities, being very close to the holy mosque and providing easy access to nearby services and shopping areas.
Dining
5.0
The dining experience was average, slightly crowded, and in need of improvement in staff friendliness.
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